PayTrace Help Documentation

This documentation provides you with tools to help you use PayTrace in your organization effectively. If you have any questions, please visit our support page to contact a representative to get more help.

Getting started

The documentation is organized on the Table of Contents to the left. If you are a new user, try our Quick Reference Guide or watch our videos. These materials will help get you started quickly.

Specific questions about using the web site

If you are having an issue or question about a specific page, you will find that our web site documentation is organized like the PayTrace UI. Follow the link to the appropriate page to get detailed information on that page.

 What's new with PayTrace? | Review recent changes/updates to our Gateway

Still need help?

If you are not sure where to go, try the search bar on the top right of any page. And if you can't find the documentation you were looking for, please let our support team know so we can continue to improve this documentation.

And, again, our support reps are happy to help you!

Provide Your Feedback About Our Help Site

Our clients feedback helps drive PayTrace to produce the software applications that people and businesses demand. We are currently gathering information about our online help site in hopes of making improvements that will benefit our users. Below is a link to a very simple 10 question survey about our online help site. If you have a few minutes, please feel free to complete the voluntary survey.


Your feedback is extremely important to PayTrace, and we want to make sure you have an opportunity to voice your opinion.

Thanks for your time!

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